Refund policy
Return & Refund Policy
At SLOVE Clothing, customer satisfaction is our priority. We carefully inspect our products before dispatch to ensure that you receive your order in proper condition.
7-Day Return Policy
We offer a 7-day return policy from the date of delivery.
A return will be accepted only if the product has a genuine quality or manufacturing issue, such as:
- Misprint or printing defect
- Damaged or torn fabric
- Manufacturing defect
- Any significant issue with the product that was present when you received it
Products that have been used, washed, damaged after delivery, altered, or misused by the customer will not be eligible for return.
Return Conditions
To request a return, please contact our Customer Care team within 7 days of receiving your order. The product should be unused, unwashed, and in its original condition, along with the original packaging and tags where applicable.
We may request photographs or other details of the product to verify the issue before approving the return.
Refund
Once the returned product is received and inspected, we will inform you whether your return has been approved.
If approved, the applicable refund will be processed through the original payment method or another suitable method, depending on the order and payment method.
Please note that refunds may take some time to appear in your account depending on your bank or payment provider.
Secure Payments
Your payment security is important to us. We use secure payment processing methods to help protect your payment information during transactions. We aim to provide a safe, reliable, and trustworthy shopping experience to every SLOVE Clothing customer.
Customer Care
For any questions regarding returns, refunds, orders, or products, please contact us:
Email: sloveclothing.in@gmail.com
You can also contact us through the Contact Us / Customer Care option available on our website or app.
We are always happy to assist you.
SLOVE Clothing
Style • Quality • Trust